When is the project sent?
In September, if there are many add-ons, it may be sent later, or sent in two packages
Last updated: May 22, 2020 04:09
¿Las miniaturas incluyen peanas?/Do the models include bases?
Las miniaturas de este proyecto no incluyen peanas, pero podrás adquirirlas en backerkit a precio de fábrica, más baratas incluso que en nuestra web. Esto se debe a que para no aumentar el precio de las miniaturas, hace más de un año que dejamos de incluir peanas en nuestras referencias.
The miniatures of this project do not include bases, but you can buy them in backerkit at factory prices, cheaper even than on our website. This is because in order not to increase the price of the miniatures, it has been more than a year since we stopped including bases in our references.
Last updated: April 13, 2020 03:10
Si elijo el nivel 1, ¿puedo añadir los add-ons que desee? / If I choose level 1, can I add the add-ons that I want?
Si eliges el nivel 1 puedes aportar 40 euros o más y añadir en Backerkit los add-ons que desees, puedes repartirlo como más te guste
If you choose level 1 you can contribute 40 euros or more and add in the Backerkit the add-ons you want, you can distribute it as you like
Last updated: April 13, 2020 03:34
¿Puedo cambiar de pledge más tarde? / Can I change my pledge later?
Sí, cuando entres en Backerkit tendrás la opción de cambiar tu pledge de nivel 1 por un pledge de nivel 2, o al contrario.
Yes, when you enter Backerkit you will have the option to change your level 1 pledge for a level 2 pledge, or vice versa.
Last updated: April 13, 2020 03:34
¿Puedo añadir más unidades de los stretch goals? / Can I add more units of the stretch goals?
Si eres nivel 1 no puedes añadir más unidades de los stretch goals, pero si eres nivel 2 sí puedes hacerlo en Backerkit.
If you are level 1 you cannot add more units of the stretch goals, but if you are level 2 you can do it on Backerkit.
Last updated: April 14, 2020 03:53
¿Qué es BackerKit? / What is BackerKit?
BackerKit es como una tienda en la que puedes seleccionar las miniaturas que deseas añadir a tu carrito y gastar los créditos que has introducido en Kickstarter. Allí encontrarás las miniaturas del catálogo a precio de distribución, con el 25 % de descuento. En BackerKit puedes añadir más créditos si lo deseas, y también es aquí donde se calcularán tus gastos de envío.
BackerKit is like a store where you can select the miniaturas you want to add to your cart and spend the credits you have entered in Kickstarter. There you will find the catalog miniatures at a distribution price, with a 25% discount. In BackerKit you can add more credits if you wish, and this is also where your shipping costs will be calculated.
Last updated: April 14, 2020 05:11
¿Puedo comprar los mercenarios en Backerkit? / Can I buy the mercenaries in Backerkit?
Cuando entres en Backerkit podrás añadir a tu compra las miniaturas de nuestro kickstarter anterior, Los Mercenarios, pero no podrás hacerlo como un pack, sino que cada miniatura debes añadirla por separado, no está disponible la banda completa en un pack. Estas miniaturas también tienen el 25 % de descuento. Puedes añadirlas tanto si eres nivel 1 como nivel 2.
When you enter Backerkit you can add to your purchase the miniatures from our previous kickstarter, The Mercenaries, but you will not be able to do it as a pack, but each miniature must be added separately, the complete band is not available in a pack. These miniatures also have a 25% discount. You can add them if you are level 1 or level 2.
Last updated: April 16, 2020 23:56
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.